All features
Converse
Email help desk
Connect a support mailbox over IMAP or Gmail and incoming email becomes conversations in your inbox, grouped into threads and numbered as tickets. Reply from Messy and it sends through your configured email integration.
app.messy.sh/admin/help-desk
Mailbox sync
IMAP, POP3 or Gmail OAuth, with connection testing.
Ticket numbering
Threads get a prefix and number, like SUP-128.
Reply in place
Answer from the inbox; the customer gets an email.